New Horizon Health Center Sliding Fee Scale: Affordable Healthcare for Every Family

Critical Questions:

Does New Horizon Health Center accept uninsured patients?

Yes. New Horizon Health Center provides care regardless of insurance status, and uninsured patients may qualify for discounted services through the sliding fee scale program.

Can insured patients still qualify for discounts?

Yes. Patients with insurance may still apply for sliding fee discounts depending on income and household size.

How often do I need to renew my sliding fee eligibility?

Eligibility must be renewed annually.

What happens if I do not update my documents?

If eligibility information is not updated within 30 days of service, patients may be charged full price for services.

Is proof of residency used to determine discount eligibility?

No. Residency documentation is used only for communication purposes.

At New Horizon Health Center, we believe healthcare should be accessible to everyone, regardless of insurance status or income level. That’s why we offer a Sliding Fee Discount Program designed to reduce the cost of medical, dental, behavioral health, laboratory, radiology, and other essential healthcare services for qualifying patients.

Whether you have insurance, no insurance, or high out-of-pocket costs, New Horizon Health Center is committed to helping families receive affordable, high-quality care.

What Is a Sliding Fee Scale?

A sliding fee scale is a discount program that adjusts healthcare costs based on:

• Household income

• Family size

• Federal Poverty Guidelines (FPG)

Instead of paying full price for services, eligible patients may qualify for reduced fixed fees depending on their income bracket.

New Horizon Health Center uses federally approved guidelines to determine eligibility and discount levels fairly and consistently.

Who Can Apply for the Sliding Fee Discount Program?

Patients with or without insurance coverage may apply for the Fixed Sliding Fee Discount Program.

This means you may still qualify for reduced healthcare costs even if you:

• Have private insurance

• Have Medicaid or Medicare

• Are uninsured

• Have high deductibles or copays

The goal is to ensure every patient in the community can access needed care without delaying treatment because of cost.

What Services Are Included?

The sliding fee scale may apply to several services at New Horizon Health Center, including:

• Medical care

• Laboratory services

• Dental care

• Ophthalmology

• Radiology

• Bone density testing

• Ultrasound services

• Behavioral health services

Discounted rates vary depending on eligibility level.

How Long Does Eligibility Last?

Sliding fee scale eligibility is valid for one year.

Patients must update their eligibility information annually. If updated information is not submitted within 30 days from the date of service, accounts may be charged at 100% of service costs.

Keeping your documents current helps ensure uninterrupted discounted care.

Documents Needed to Qualify

To apply for the sliding fee discount program, patients must provide documentation for:

• Identification

• Income

• Residency

Accepted Photo Identification

Patients may bring one of the following:

• Current driver’s license

• Texas identification card

• Voter registration card

• Passport

• Consulate ID card

• Legal resident documents

If You Do Not Have a Photo ID

Bring two of the following:

• Birth certificate

• Social Security card

• School record

• Voter registration card

• Marriage license

Documents for Children

Please bring one of the following:

• Birth certificate

• Verification of birth facts from the hospital

Proof of Income Requirements

Earned Income

Examples include:

• Four most recent paycheck stubs

• Verification of employment

• Employer statement with company information

Unearned Income

Examples include:

• TANF letter from Texas Department of Human Services

• Social Security or SSI documentation

• Child support award letter

• Statement of support

• Retirement pension award letter

• Veteran’s pension letter

• Unemployment award letter from Texas Workforce Commission

Self-Employment Documentation

Patients who are self-employed may provide:

• Self-employment declaration forms from the last two months

• 1040 tax forms with W2 or 1099 documentation

Proof of Residency

Proof of residency is required for communication purposes only and does not affect discount eligibility.

Accepted documents include:

• Utility bills

• Food stamp letters

• Lease agreements

• NHHC Address Verification Form

Why Affordable Healthcare Matters

Preventive healthcare and early treatment can help avoid more serious medical issues later. Unfortunately, many individuals delay care because they worry about cost.

New Horizon Health Center’s sliding fee scale program helps remove financial barriers so patients can access:

• Routine checkups

• Chronic disease management

• Dental care

• Mental health services

• Diagnostic testing

• Preventive screenings

Apply for Affordable Healthcare at New Horizon Health Center

If you need affordable medical, dental, behavioral health, or diagnostic services, the Sliding Fee Discount Program at New Horizon Health Center may help lower your healthcare costs.

Our team is here to help patients understand eligibility requirements, complete applications, and access the care they need.