Medical Records
The Health Information Management department is dedicated to providing prompt processing of all medical record requests while ensuring that all medical information is disclosed in accordance with federal and state laws. All staff will maintain the individual’s right to confidentiality when processing and releasing Protected Health Information (PHI).
Health Information Management
Medical records maintained by the Health Information Management department are confidential and legal documents. They cannot be disclosed to anyone without consent of the patient, except for required reporting to state and federal agencies.
It is important that you fill out medical records release forms to transfer your personal health records to New Horizon Health Center so that your care team has your complete medical history. Forms are available from Health Information Management (Medical Records). If a patient wishes to obtain a copy of their medical record or to send to another provider, a medical release form must also be signed. A written consent from a patient or a minor patient’s parent or legal guardian must specify the information needed, the purpose for the release, and the name of the person the information is to be released to.
New Horizon Health Center respects the health information rights of our patients and has partnered with Provider1st to securely provide medical records and x-ray imaging copies to patients, guardian/legal representatives or 3rd party requestors with HIPAA authorization.
Request Medical Records or X-Ray Image Copies by:
-
Click or Press the button below to get to Provider1st's website and fill the online form.
-
Email or Fax Request: If you already have a complete HIPAA Authorization Form, you can also send your request over email or fax below:
-
Email: requests@provider1st.com
-
Fax: 800-818-2114
-
-
Check Status of your request by calling 855-514-2378 or if you need help filling it.
New Horizon Health Center respeta los derechos de información médica de nuestros pacientes y se ha asociado con Provider1st para proporcionar de forma segura copias de expedientes médicos e imágenes de rayos X a pacientes, tutores/representantes legales o tercer solicitantes autorizados conforme a HIPAA.
Solicite copias de expedientes médicos o imágenes de rayos X de la siguiente manera:
-
Haga clic o presione el botón para acceder a la página de Provider1st y completar la solicitud en línea (Ahi presione Spanish para la traduccion).
-
Solicitud por correo electrónico o fax: Si ya cuenta con un Formulario de Autorización HIPAA completo, también puede enviar su solicitud por correo electrónico o fax a:
-
Correo electrónico: requests@provider1st.com
-
Fax: 800-818-2114
-
-
Verifique el estado de su solicitud llamando al 855-514-2378 o si necesita ayuda para completarla.
Access your Personal Health Information (PHI) anytime, anyplace, 24 hours a day, and 7 days a week, through our Patient Portal Coming Soon!
For fast and easy access to your health information, use our online Patient Portal free of charge.
See all your health information, including your care plan and lab results, on any Internet-enabled device, including smartphones and tablets
A summary of your “Patient Plan” can be uploaded soon after your visit.
Send your health records to other providers electronically
Please note that the Portal does NOT contain your full medical record.
For complete health information, a signed Authorization to Release Health Information form will be necessary along with valid identification.
Additional Tips:
• A complete consent form with correct information must be provided.
• If you have changed your name, please provide your previous and new name.
• In order to avoid delays, provide a contact phone number where you can be reached for any questions we may have about your request.
• No personal information will be given over the phone. Medical records maintained by the clinic are confidential and legal documents that cannot be disclosed to anyone without consent of the patient with the exception of the required reporting of certain information to state federal agencies.
Locations and Hours
191 E. Price Road Brownsville, Tx 78521
Mon\Tues\Thurs\Fri - 8:00 AM - 5:00 PM
Wednesdays - 10:00 AM - 6:00 PM
Saturdays & Sundays - CLOSED
Insurances Accepted
New Horizon Health Center accepts the following insurance plans:
-
United Healthcare
-
Wellmed
-
Humana
-
Aetna
-
Blue Cross Blue Shield
-
Gravie
-
CSHCN (Children with special Health Care Needs)
-
Ambetter
-
Medicaid
-
Medicare
-
Heathy Texas Women
-
Champva
-
Prominence
-
Railroad
-
Key Benefit Advantage
-
Cigna
-
Oscar
-
Tri-Care
-
BPA
-
Cameron Care
-
Magellan
-
March Vision
-
Evolve Vision
-
VMR
-
...and more
If your insurance plan is not listed, please
call 956-548-7400 to confirm coverage.
Why choose New Horizon Health Center?
-
Same-day & Walk-in Appointments
-
Sliding Fee Scale
-
Insurance and Benefits Assistance
